Special teddy delivery to Emergency Department

A special delivery of teddies has been made to the paediatric team of the Jenny Lind Children’s Hospital at NNUH to help ease the stress for children requiring emergency treatment.

Members of the Provincial Grand Lodge of Norfolk have delivered a full box of teddies to the team at the Children’s Emergency Department.

Emma Chapman, Senior Matron for the Jenny Lind Children’s Hospital, said: “We are so grateful to the Norfolk Freemasons for the delivery of the TLC Teddies. When a child is admitted to our Children’s Emergency Department it can be a very scary environment and quite naturally children are very nervous.  We are hoping that the provision of a TLC Teddy will help calm them down and allow the medical team to work with the TLC Teddy to treat the child.”

Michael Spalding, Chair of the Norfolk Freemasons Charitable Fund, said: “The TLC Teddies are funded by Norfolk Freemasons and we are delighted to provide them to the Jenny Lind Children’s Hospital at the NNUH. It is for the medical staff, to give, at their discretion, to children admitted who are in severe distress and where the staff feel that a TLC Teddy will help alleviate the stress and assist them in their work.”

Louise Cook, Head of Fundraising said: “We are delighted to be the first acute trust in Norfolk to receive TLC Teddies from Norfolk Freemasons, we are hoping that this will be a lovely initiative which will make a difference to some of our young patients who have to enter the hospital.”

TLC Teddies were started over 17 years ago and the Freemasons have donated over 2,500,000 TLC eddies to Emergency Departments in England and Wales.

LynnSpecial teddy delivery to Emergency Department
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Snowflakes Light Up the N&N Hospital

The N&N will be shining bright this December as twinkling displays of snowflakes illuminate the outside of the hospital.

This is the second year the hospital will have a display of 30 sparkling snowflakes on the front of the building and around the plaza and thanks to the generosity of businesses, the N&N Hospitals Charity will also benefit.

SERCO, AA Waste, Brewers, Carters, Check Your Security, Hicks, Shred Station, Hutchings, and Munro have all contributed to make this spectacle possible this year.

It is hoped the lights will provide Christmas cheer to patients, staff and members of the public alike and will be switched on during the hospital’s Christmas Fair on Thursday December 5 from 4pm-8pm, with the official switch on at 5pm.

Louise Cook, head of fundraising at the hospital, said: “This idea has been used by other hospitals in the country to support their hospital charities and we hope that Norfolk businesses will continue to embrace this in years to come.

“We hope that this year’s display will be enjoyed by everyone visiting the hospital, and will raise money for the charity which in turn is used to benefit patients, staff and visitors.”

To find out more about the N&N Hospital Charity please visit

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Charity Christmas Tree Festival supports Boudicca

The N&N Hospital Charity will once again be shining bright as Christmas trees, sponsored by local organisations, will illuminate St Peter Mancroft Church in Norwich.

The N&N Hospitals Charity has its very own tree, sponsored by The Forum Trust, which will represent our Boudicca Breast Cancer Appeal which was launched last year and has so far raised £250,000.

The appeal aims to raise £800,000 to open a larger breast cancer unit at the Norfolk and Norwich University Hospital which will mean patients will receive same-day diagnostic tests and imaging assessment, eliminating the wait currently facing some patients.

The Charity Christmas Tree Festival will be officially opened the Lord Mayor in the Church on Tuesday evening 3 December and opened to the public from Wednesday morning 4 December until Sunday evening 8 December 2019.

The event is run by the Rotary Club of Norwich St Edmund, with the support of St Peter Mancroft Church, all net proceeds will go to the club for distribution to the church and local charities with this year’s theme being “health”.

Entry to the Festival is free but donations will be very much appreciated, with Boudicca Breast Cancer Appeal one of the beneficiaries.

Tim Bishop from the Forum Trust said: “We’re delighted to support this fantastic festival in such a beautiful venue.

“Breast cancer touches the lives of so many people And there can be very few of us who doesn’t know someone who has been affected.

“It’s great to be able to do something positive to reduce the anxious wait for diagnosis and treatment to help patients, families and their friends and colleagues.”

The Boudicca tree will be adorned with pink, red and silver decorations to reflect the colours of the breast cancer appeal logo.

Louise Cook, N&N Hospitals Charity Head of Fundraising, said: “We hope as many people as possible will come along to the festival and see the beautiful church lit up.

“Thank you to everyone who made our tree possible in particular the Rotary who has chosen Boudicca as one of the beneficiaries us to take part and the Forum Trust which sponsored our Boudicca tree for the Festival of Light.”

For more information about the Boudicca Appeal, please visit

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Christmas is coming to the NNUH

The N&N Hospitals Charity will be hosting its annual hospital Christmas Fair as well as the festive snowflake lights switch on, which will take place on Thursday 5 December from 4pm to 8pm at the hospital’s Colney Lane site.

The ever-popular Pets As Therapy dogs will be greeting visitors while Father Christmas will be making an early appearance in his very own grotto. Star Wars fans will be in for a treat with Darth Vader making an appearance during the evening.

There will be a chance to pick up some unique gifts from a variety of stalls, including decorations, sweet goodies, clothes and jewellery. Visitors will also be entertained by the Lego trains on an eight foot track in the East Atrium Level 2.

Live entertainment will be provided by Busybodies Stage School, the NNUH choir, Norwich Rock Choir and Norwich Hospital Radio, plus there the chance to buy tasty, roasted turkey baps provided by Serco.

There will also be a last chance to purchase raffle tickets for the Swift Car before the raffle is drawn on 6 December.

Entrance and car parking is free in NNUH car parks only.

To find out more about the N&N Hospitals Charity please visit


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Teams bring joy to patients on Christmas Day

Whenever there’s a challenge, the staff on Brundall Ward at the Norfolk and Norwich University Hospital are among the first to get involved, and Christmas is no exception.

During the festive season, the teams on the Older People’s Medicine Ward make sure visitors are greeted with decorations, and Christmas tights, socks and earrings have also been known to make an appearance.

The N&N Hospitals Charity Send a Smile with Santa Appeal to give every patient a gift on Christmas Day is an opportunity for a staff member to become Santa’s helper, delivering presents to each bed on December 25th.

The appeal is welcomed by Joanne Ward, deputy sister on Brundall, who said: “We are so grateful for every present that is donated to a patient and we choose what would be suitable for each one and wrap them up to be delivered on Christmas morning.

“Often, when you have a relative in hospital, particularly if someone has come in suddenly, Christmas takes a back seat and presents are the last thing on your mind – all you want is for your loved one to be well.

“Some of our patients don’t have any family, or have family and friends who live far away, so it is so lovely to have these gifts donated to our patients.”

Brundall Ward Sister Tracey Shaw added: “It is really the one time in the year when people dress up, and try and make the day special for all our patients, while being mindful of those who may not be feeling festive.

“We have carols and festive music, while the day-to-day hard work of our nurses and doctors continues.”

The hospital charity stressed that gifts for a patient need not be expensive – toiletries, a puzzle book, chocolates or socks are ideal and anyone who would like to donate a gift but is unable to get out, there is an Amazon Wish List with small items to be purchased and delivered directly to the hospital, and a JustGiving page where a donation can be made which will be used to purchase a gift for a patient.

Click here to choose an item from the Send a Smile with Santa list on Amazon or to make a donation which will be used to purchase a gift, click here.

All presents should remain unwrapped so staff can ensure that presents are individually tailored for each patient, as well as protecting against potential infection. The hospital would also welcome donations of gift bags and wrapping paper.

Unfortunately homemade gifts, electrical items, sharp objects or any used goods cannot be accepted.

Please ensure all presents are dropped off by 8 December 2019 to allow time for the hospital to wrap presents in preparation for Christmas Day. The collection points are at

  • EDP Offices in Norwich
  • Main West In-Patient Reception Level 1 at the NNUH Hospital
  • Cromer Hospital
  • Tesco Harfold Bridge
  • Norwich Railway Station Greater Anglia Customer Services
  • Barnham Broom Hotel, Golf Club and Spa
  • Old Hall Farm, Woodton

For more information, contact

Pic caption: The team at Tesco Harford Bridge has prepared a trolley for customers to drop off a gift for a patient.


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Boost for stroke team from book proceeds

A cheque for £600 has been presented to the stroke team at the Norfolk and Norwich University Hospital from two former patients who were treated on the unit.

Lindsay Dowding, who was a nurse at the N&N for 13 years, suffered a stroke two years ago while her friend Lynn Rutherford also had a stroke the following year.

Two years on, Lindsay wrote a book, ‘Charlie the Horse, Owl and the Planning Application’, which was illustrated by Lynn and with 50% of the proceeds going to the N&N Hospitals Charity for the stroke unit which was handed over this week.

Set in the village of Spooner Row, near Wymondham, the book tells the story of the animals who live in the village and how housing developments, taking over the surrounding fields affect the lives of some of the endangered species living there.

While researching the book, Lindsay discovered that the real-life horse Charlie belonged to Darren and Mel Walker, who both also work at the N&N.

Lindsay who now lives on Yell in Shetland and was unable to attend the cheque handover but was represented by her sister, along with Lynn, Mel and their friends and publisher.

Stroke Matron Kate Holvey, Consultant Stroke Physician Chit Hmu, who treated both Lindsay and Lynn, and other members of the stroke unit thanked Lynn and Lindsay for their support.

LynnBoost for stroke team from book proceeds
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Breast cancer appeal at £250k on anniversary

A woman who was diagnosed with breast cancer earlier this year has urged everyone to back the Boudicca Breast Cancer Appeal to create a new breast cancer unit at the Norfolk and Norwich University Hospital.

Maria Carroll, from Sprowston in Norwich, was seen at the N&N just days after finding a breast lump in May this year and was fortunate to be able to have her diagnostic tests on the same day.  Now, as the N&N Hospitals Charity marks the appeal’s one-year anniversary, 33-year-old Maria has given her support to the Boudicca Appeal to create the unit which would mean all patients receiving the same-day diagnosis service.

The charity launched the appeal last October, and thanks to donations from individuals and organisations alike, it has now reached almost £250,000.  Work started earlier in the year to transform the space into the one-stop-shop for patients and next week will see the installation of some of the new equipment which has already been purchased.  This is expected to take two weeks, and will operational from mid-November.

Maria said: “Not everyone is fortunate to get seen as quickly as I did and get all the appointments through as quickly as I did and the wait must cause anxiety.

Medical Director Erika Denton at the launch of the Boudicca Cancer Appeal.

“This is why we are supporting the Boudicca Appeal and hope that everyone can be seen quickly.”

The new equipment includes a Stereotactic mammography system which uses low-dose x-rays to help locate a breast abnormality and remove a tissue and is less invasive than surgical biopsy.

The appeal aims to raise £800,000 to create the unit where patients can have the necessary images taken, undergo a biopsy and see their consultant in one appointment. Currently, not all patients are provided with this same-day diagnosis service because of limited capacity in the existing unit.

Professor Erika Denton, NNUH Medical Director, said:  “We have a very skilled team supporting our breast cancer patients every step of the way.  The Boudicca Appeal is enhancing the care they can provide by expanding our facilities and enabling new equipment to be purchased.  It is gratifying to see the level of support we have received from the local community and how it is benefiting our services.”

The N&N Hospitals Charity is urging even more people to get behind the appeal which has received fantastic support from many individuals, groups and businesses, including Norfolk Snowsports Club in Trowse, Old Hall Farm in Woodton, The Forum in Norwich, the Rotary Clubs of Norwich which organised a fundraising ball at the Assembly House, and Desira Norwich, which donated a car to be raffled.

Head of Fundraising, Louise Cook said: “We have been overwhelmed by the generosity of the people of Norfolk. We have met some amazing fundraisers who have done so much to raise money for this appeal and every pound raised is being used to improve the facility for the benefit of our patients.

“We have had charity walks, fundraising balls, cake sales, raft races, fashion shows, abseils, fetes, car washes and everything in between – if it can be done, our amazing fundraisers have done it.

“As we enter our second year, we can’t wait to see what ideas our fundraisers come up with and please consider supporting us, or getting your workplace to choose us as their charity for the year.

Anyone who would like to find out more can call the N&N Hospitals Charity on 01603 287107 or visit or donate directly at

Maria’s story

When Maria Carroll found a lump in her breast in May 2019, she was only too aware of the importance of getting it checked out quickly.

Her nan had breast cancer so Maria knew to regularly check for lumps and other breast changes.

The 33-year-old from Sprowston saw her GP and a few days later she was at the Norfolk and Norwich University Hospital where she saw Consultant Simon Pain and underwent a mammogram and biopsy following which the cancer was confirmed.

Maria said: “In my head and deep down I thought ‘it is cancer’ but you try and stay positive. I saw Mr Pain straight away, had the mammogram then biopsy, I was lucky to have it all. Had I needed to wait for the tests, I would have been more anxious.”

Maria Carroll, right, pictured with friend Janet Howard, has backed the Boudicca Appeal.

Maria was fortunate to have had the tests she needed on the same day. However, since the breast cancer unit has seen an 80 per cent increase in patient numbers over the past five years, the current unit is unable to provide a same-day diagnosis to all patients.

This is something the Boudicca Appeal will address and with £250,000 of the £800,000 already raised, building work is already taking place and new equipment will be in place next month.

Maria has been accompanied at some of her appointments by friend Janet Howard, whose mum was treated for breast cancer five years ago but sadly died in January 2017.  Maria’s nan has also been a great support to her by taking her to her appointments.

Maria said: “You’ve got the worry about the cancer and all the different departments which are involved, and the paperwork so Janet is really good because she comes to the hospital with me and is another pair of ears to take it all in.

“I have had four lots of chemotherapy following which the tumour had really shrunk then I had the mastectomy and reconstruction at the beginning of September. I will have more chemotherapy and hopefully that will be the end of the treatment. The cancer was Grade 3 but fortunately hadn’t spread to the lymph nodes.

“Not everyone is fortunate to get seen as quickly as I did and get all the appointments through as quickly as I did and the wait must be horrible.

“This is why we are supporting the Boudicca Appeal and hope that everyone can be seen quickly.”

Janet has been a fantastic support for Maria, but it’s not the first time she has taken on the role after her mum Jenny was diagnosed with breast cancer in 2014.

Janet said: “She noticed her breast was looking different and she said to me later that she should have gone and got it checked out sooner but you think everything is going to be all right.”

Janet’s mum had Grade 3 triple-negative breast cancer which is an aggressive form of cancer in which the three most common types of receptors which fuel most breast cancer growth – oestrogen, progesterone and excess HER2 protein – are not present.

This means it does not respond to hormonal therapy medicines or medicines that target HER2 protein receptors although it does respond to chemotherapy.

Janet said: “It had spread to the lymph nodes so they were removed but she then suffered with complications, including lymphedema which made her arm swell up massively.

“Mum had chemotherapy and a mastectomy and was initially told she was in the clear.

“But it came back and spread quickly and into her chest and she went pretty quickly at the age of 72.

“That was three years ago and I can remember how hard it was when you are waiting around for tests and results, it is horrible.

“Everyone was lovely and doing their best but it was just so busy – we just really hope that the appeal reaches its target and nobody has to wait for tests and to find out if they have cancer.”

For more information and to support the Boudicca Breast Cancer Appeal, go to

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Cromer Hospital receives £1m legacy

The generosity of a Norfolk farmer is set to improve health services in North Norfolk after Cromer Hospital received one of its biggest ever donations.

The family of Douglas de Bootman have presented a cheque of more than £1m to the N&N Hospitals Charity after the retired farmer left the proceeds of his estate to Cromer Hospital in his will.

Mr de Bootman spent his life farming at Pentney, near Swaffham, before retiring and buying Church Farm in Thursford with his wife Janet.

After Janet died of cancer in 2010, Mr de Bootman continued to live in Thursford and spent much of his time looking after the grounds of his farm and discovered his love of painting.

The 88-year-old died in March 2018 following a short illness.

His niece Karen Ballard, from King’s Lynn, said her uncle liked helping others and Mr de Bootman revealed to her a week before his death that he was leaving his legacy to benefit Cromer Hospital.

“He was very active in his retirement up until three or four weeks before he died. He had quite a lot of land and used to get up early in the mornings and spent his time taking care of the grounds: cutting the grass, pruning the trees, chopping wood etc.  He was very skilled at carpentry, welding, and agricultural engineering.  He loved being outside with his Labrador and in his retirement took up painting, which it seems he had a natural skill.”

“He was such a quiet, sensitive gentleman.  He and Janet enjoyed a few holidays in Scotland.  My uncle liked a quiet life, in Thursford he had a few elderly neighbours who he liked to help and vice versa.

“We are happy that the money is going to the new cancer unit at Cromer Hospital as cancer affects so many people in many ways.”

The sale of Mr de Bootman’s estate has resulted in Cromer Hospital receiving £1,078,519.30

The Trust is currently working with Macmillan Cancer Support to create a state-of-the-art cancer care and support centre, which will increase chemotherapy and treatment space at Cromer Hospital.

Louise Cook, Head of Fundraising for the N&N Hospitals Charity, said: “We are overwhelmed by this incredibly generous donation, which will make a significant difference to thousands of patients in North Norfolk.

“Mr de Bootman’s legacy will undoubtedly help improve the facilities and services at the hospital and will be felt by patients, staff and visitors for many years to come.”

Picture caption: From left, Cancer Operations Manager Matt Keeling, Mr de Bootman’s sister in law Pat de Bootman, niece Karen Ballard and Cromer Matron Anita Martins.

LynnCromer Hospital receives £1m legacy
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Charity’s Christmas gift appeal for patients

The annual campaign to deliver more than 1,000 gifts for inpatients at the Norfolk and Norwich University Hospital on Christmas Day has begun, and this year it is even easier to get involved, thanks to local businesses.

N&N Hospitals Charity’s Send a Smile with Santa campaign delivers presents donated by the public to patients, both young and old, who are unable to celebrate Christmas at home with their families.

This year, there are a number of new drop off points across the county to make it easier for those who want to help and, for the first time, the charity has an Amazon Wish List and a JustGiving page where people can choose a gift or make a small donation which will be used exclusively to purchase a gift for a patient.

John Lewis has once again kicked off the donations with the delivery of 45 Jelly Cat cuddly toys – one for each of the babies who will spend Christmas in the Neonatal Intensive Care Unit.

Chief Nurse Nancy Fontaine said: “We were overwhelmed by the kindness of people last year and we were able to deliver a lovely present to each of our patients.

Santa will deliver a present for every patient at the N&N this Christmas Day.

“Nobody wants to spend time in hospital, and Christmas is so often a special time for people to be with family, and this is why we like to do something to make it a little nicer for our patients.

“We really hope that the people of Norfolk will once again support our appeal and help put a smile of the faces of our patients during the festive period.”

Presents can be dropped off by Sunday 8th December at NNUH West Atrium Inpatient reception, Cromer Hospital, the Archant building on Rouen Road in Norwich and Greater Anglian Norwich Railway Station Customer Service.

Tesco at Harford Bridge is supporting the appeal and presents can be dropped off there and Barnham Broom Hotel, Golf Club and Spa will also be collecting gifts and will give 10% discount on hot drinks in the Sports Bar to everyone who drops off a gift.

Gifts can also be taken to the café and farm shop at Old Hall Farm on Norwich Road in Woodton.

Louise Cook, Head of Fundraising, said: “We are delighted that these fantastic organisations are supporting us again and new ones have come on board.

“We know from our patients how lovely and unexpected it is to receive a gift on Christmas Day. They don’t need to be expensive gifts – toiletries, puzzle books, chocolates or socks are always greatly received.

“We have heard from people who would like to donate a gift but are unable to get out, so we this year we have an Amazon Wish List with small items which can be purchased and will be delivered directly to us, or a JustGiving page where a donation can be made and we will use that to purchase a gift for a patient.”

Click here to choose an item from our Send a Smile with Santa list on Amazon or to make a donation which will be used to purchase a gift, click here.

All presents should remain unwrapped so staff can ensure that presents are individually tailored for each patient, as well as protecting against potential infection. The hospital would also welcome donations of gift bags and wrapping paper.

Unfortunately we are not able to accept homemade gifts, electrical items, sharp objects or any used goods.

For more information on the appeal please contact 01603 287107 or email Please ensure all presents are dropped off by December 8 2019 to allow time for the hospital to wrap presents in preparation for Christmas Day.

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Friend’s stroke awareness praised by consultant

A woman’s quick-thinking after spotting the signs of a stroke in her friend has been praised by the doctor who treated her.

Winifred Joyce Tew, known as Joyce, was returning home to Watton from a shopping trip to Norwich when her friend Joyce Fenn recognised the warning signs of a stroke.

Fortunately the next bus stop was the Norfolk and Norwich University Hospital and help was summoned. Mrs Tew was rushed to the Emergency Department where a CT head scan confirmed she had suffered a stroke.

Joyce Tew, pictured in the summer.

She was treated by Stroke Consultant Dr Kneale Metcalf for 16 days before she sadly died on 20 June.

However, Dr Metcalf praised the quick thinking of Mrs Fenn who gave her 95-year-old friend a chance of recovery: “The actions of Mrs Fenn were so critical in giving Mrs Tew a chance of recovery. Early diagnosis and treatment is critical in Stroke Medicine. Sadly a favourable outcome wasn’t meant to be in this case. I’ll never forget how Mrs Fenn reacted and supported her friend.” 

The main symptoms of stroke can be remembered with the word FAST:

  • Face – the face may have dropped on one side, the person may not be able to smile, or their mouth or eye may have dropped.
  • Arms – the person with suspected stroke may not be able to lift both arms and keep them there because of weakness or numbness in one arm.
  • Speech – their speech may be slurred or garbled, or the person may not be able to take at all despite appearing to be awake; they may also have problems understanding what you’re saying to them.
  • Time – it’s time to dial 999 immediately if you see any of these signs or symptoms.

Mrs Tew’s daughter, Janet Walmsley, said: “My mother was on the bus with Joyce, showing her some family photos when Joyce noticed mum’s mouth had dropped and knew she was having a stroke – her husband and daughter had both had strokes so she knew straight away to get her to hospital.

“By the time I had reached her bedside it was evident that any prospect of recovery was bleak, although she staggered us by her ability to answer questions and still had her extraordinary sense of humour.

“We had all thought she would live to be 100, however that wasn’t to be, but she had a remarkably healthy 95 years of life, not taking any medication and living independently.”

Earlier this month, Janet raised £800 for the Stroke team, part of the N&N Hospitals Charity, from a puppy picnic party for her dog’s puppies as they went off to their new homes. Her family are all very grateful for the continuing support from friends.

Janet and Joyce returned to the NNUH to meet Dr Metcalf again and hand over the donations to the Stroke team who cared for their mum and friend.

More information about recognising the signs of a stroke is available here

If you would like to support the hospital charity, contact or visit the charity website at

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